Digital Day: building connections

Like the rest of the Digital team, I’d like to express my thanks to everyone who showed an interest in the Digital Day, and especially to those who attended the event.

Digital Day workshops

Together with Malcolm McKee and David Kitchen, both District Commissioners and members of the Digital Advisory Group, we ran several workshops at the Digital Day focusing on ‘Tackling Technology Together’. We thought about the three main themes of the Digital Strategy but quickly decided to focus on ‘Getting the Basics Right’, since there’s so much to talk about on that theme alone.

Both workshops featured robust, passionate discussions, which I think we all enjoyed! We weren’t just there for fun, though, we wanted to come out with some concrete proposals from attendees on two questions: what should we fix first? and how can we work together?

What should we fix first?

We asked participants what they considered to be the most pressing problems in Scouts technology and to rank them by priority. After considerable debate, the results that emerged were:

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Digital Day: Helen Murray’s presentation

At the Digital Day we were joined by a diverse range of volunteers, staff and partners to help drive forward our digital work at Scouts. Thank you to everyone who joined us.

On the day, Chief Digital Officer Helen Murray shared our new digital strategy and roadmap for the next five years. If you couldn’t make it, check out her presentation in full:

You can see Helen Murray’s presentation deck here.

Improving Search

Background: The evidence
From the beginning, we’ve had lots of anecdotal information pointing to searching as a major problem with the website. We’ve seen comments on Facebook groups and on the digital blog. The Info Centre often gets calls just to find information on the website that should be searchable, but isn’t. And we used it ourselves.

This is supported by quantitative and qualitative evidence. Members expect search to work: it’s a basic.  Search came up repeatedly as a critical user issue in interviews, with leaders quoting the oft-shared work around of adding “scouts” to their Google searches.  Improving search and making information easier to find were the most popular website requests from our recent survey of Leaders and Assistant Section Leaders.

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Digital Day: Building Scouts Digital with Raspberry Pi’s Olympia Brown

We’ve had to keep it secret for weeks, but with today’s announcement of our partnership with the Raspberry Pi Foundation, we are happy to share their contribution to Digital Day. If you are not already familiar, the Raspberry Pi Foundation is a charity dedicated to teaching computer science skills to young people. They are best known for the small and affordable Raspberry Pi computer. This basic and customisable PC is the best selling British computer ever. They also host seminars and workshops across the world to teach people of all ages about computer science.

They were a big part of Digital Day where we announced our partnership with them on the Digital Maker Staged Activity Badge and they led workshops about teaching digital skills. The Scouts are working with Raspberry Pi on several projects, from those workshops at our Digital Day to the full redevelopment of our Digital Maker Staged Activity Badge. The new badge requirements move away from computer science to using digital skills to solve problems, build resilience, help their communities and express themselves. The partnership is bringing a whole new set of activity resources that leaders can use with their group as well as innovative ‘How-to’ videos. The design of the badge has also been updated to reflect the essence of the partnership. Much more is to come as the Scouts and Raspberry Pi are working to ensure the badge is accessible to all members. Talks about training leaders and development of kits are happening, so stay tuned!

Below Olympia Brown, Senior Programme Manager for Youth Partnerships at Raspberry Pi, talks with us about our partnership, the Digital Day, and Scouting.

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Digital Day: Making a new homepage with and for volunteers

From next Tuesday, 15 May, Scouts.org.uk will have a new homepage. We felt that Scouting needed a new homepage now, for a number of reasons.

  • The previous homepage was not meeting needs of members or potential members (see below for further details on this)
  • The new homepage allows us to get a better understanding of how people use it, and to test ideas in order to make improvements – you will see changes straight away.   We will even take a few risks to try new things.
  • On our new homepage, we will start putting our research into use (further details on this below).
  • We want to celebrate the new brand with a fresh, updated homepage that better reflects where Scouting is now.
  • New digital products are a critical part of the strategy, so we need to get started straight away
  • Most importantly, we want to start working on how we work together, immediately. This homepage has important input from members who participated in our Digital Day workshop on designing the homepage.

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Digital Day: Understanding volunteering through research

In order for us all to build the right digital products, we must first make sure we understand current Scout volunteering by conducting research.  This post is about how we are using research to build based on your needs, how members were involved in what we have done so far, and how you can be involved yourself in the future.  I first presented this at Digital Day, so if you are interested in what happened, or if you want to see and share what you saw that day, you will find that here.
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