The digital blog is written by the Digital Team and people throughout the movement.
Helen Murray, Chief Digital Officer
I joined TSA from Transport for London where I was responsible for the delivery of a large number of successful digital programmes and projects that transformed how Londoners used information to get around the city. My job at TfL meant I got to see how delivering great digital services can make a huge difference to people’s lives and I am excited by the opportunities here within Scouting.
What I love about my job: making people’s jobs or lives easier by giving them simple, intuitive digital tools (hopefully, that are also fun to use!), working with organisations to improve decision making through effective use of data, getting to work with lots of interesting people every day and learning about what they do.
One of my favourite quotes: ‘We cannot solve our problems with the same thinking we used when we created them.’ Albert Einstein
Gordon Watson, Enterprise Architect
Rather than being the kind of architect who deals with the materials and design of a building, I deal with the building blocks of an organisation: people (who make thing happen), information (the material they work on), process (the way things get done) and technology (the tools to get things done). I’ve recently joined Scouting after ten years on public-facing digital at TfL.
My aims at TSA are: to simplify and modernise processes and technology to help make your work easier, to improve member data quality and establish the Single Version of the Truth (more about this later, so be sure to subscribe) and to put rules in place that help everybody in the TSA technology world pull in the same direction.
Right now, I’m working with the Digital, IT and other teams at Gilwell Park as well as external technology and business partners.
Rachel Davidson, Digital Product Manager
I have been in Scouting since 2008 as a member (my first role was Assistant Beaver Leader) and a member of staff at HQ since 2012. I have had a variety of roles here at the Scouts, most recently as the Membership Engagement Manager leading and supporting the Information Centre, Awards and Membership Systems teams. I joined the Digital Transformation Team in September 2018 as the Digital Product Manager.
A Product Manager ensures that the user is at the heart of everything, and works to find and create digital products which are valuable, useable and feasible. I am passionate about improving the user experience (UX), understanding the technology being used and have a focus on maximising business value from the product.
My aims at TSA are: to bring a real passion for the amazing work we do in Scouting into the digital transformation work and I am excited to work on delivering digital products which will make Scouting easier, more accessible and most importantly fun!
Simone Ranson, Senior Digital Programme Manager
I joined the The Scouts Association from Diabetes UK, where I was responsible for overseeing the organisation’s digital platform and leading the digital programme team. I worked on the development and implementation of the organisation’s Digital Transformation Strategy and experienced how an organisation with a user-led approach to Digital can engage and support users. Similarly, at TSA, I’m helping to drive forward the roadmap of development to enable us to realise our digital goals.
My aims at TSA are: to develop the organisation’s digital platform and infrastructure and give members and supporters a frictionless digital experience.
Charles Osunwoke, Business Analyst
I joined TSA in November last year as a Business Analyst. Prior to this I was a Transformation Manager at Enfield Council, responsible for a programme aimed at modernising the Council’s payments channels and systems. Before Enfield, I was Business Change Manager at London & Quadrant Trust where I worked on a variety of IT and business change projects as part of a 3-year transformation programme.
My aims at TSA are: to help embed a user and customer focus throughout our processes and ensure they are as lean and efficient as possible, enabled through digital solutions.